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Common Questions

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At TANZASHOP, we offer a convenient and secure Cash on Delivery (COD) payment method for all orders. This allows you to pay for your items directly when they are delivered to your doorstep. Whether you're in Dar es Salaam or any other region in Tanzania, you can shop with confidence knowing that you only pay once you receive your product. No online payments or prepayments required!
What payment methods TanzaShop accept?
TANZASHOP delivers orders Monday to Saturday morning. We offer same-day delivery in Dar es Salaam and within 24 hours to other cities in Tanzania. Please note that we do not deliver on Saturday afternoons and Sundays.
Delivery Day?
Absolutely! We want you to be completely satisfied with your purchase. We offer a hassle-free return and exchange policy within [30 days/weeks] of receiving your order. Please visit our returns and exchanges page for detailed instructions.
If I'm not satisfied?
Yes, all the products on our site are guaranteed to be authentic. We source our products directly from authorized distributors and manufacturers to ensure the highest quality and authenticity.
Are the products on TanzaShop authentic?

Our customer support team is available from [9H to 18H] to assist you with any questions or concerns you may have. You can reach us via email at [Shevoni.team@gmail.com], by phone at [+255774190334], or through our contact page.
How can I contact customer support?

Feel free to contact us on WhatsApp by clicking the button or by using this number: +255774190334

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Feel free to reach us at Shevoni.team@gmail.com
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At TANZA SHOP, we bring you the best products right to your doorstep, with the convenience of Cash on Delivery (COD). No need for upfront payments—order today, and pay only when your items arrive!

Hotline: +255774190334

Email: Shevoni.team@gmail.com

Website: https://www.tanza.shop

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